Last updated: 26/7/25
Welcome to Swell Policy Studio. By purchasing or downloading any products or templates from our website, you agree to the following terms and conditions. Please read them carefully before using our materials.
1. Use of Products
The documentation, templates, and resources provided by Swell Policy Studio are designed as guidance tools to support compliance with the NDIS Practice Standards. However:
• All templates must be customised by the purchaser to reflect their organisation’s actual practices, service model, and context.
• Templates are provided “as is” and Swell Policy Studio is not responsible for any customisations made by the purchaser.
• Purchasing a product does not guarantee NDIS registration or a successful audit outcome.
• Swell Policy Studio does not provide legal or compliance advice.
It is the purchaser’s responsibility to ensure all documentation is accurate, complete, and meets the requirements of the NDIS Quality and Safeguards Commission and other applicable laws or standards.
2. Intellectual Property and Licensing
All content, including documents, templates, designs, and materials available from Swell Policy Studio, remains the intellectual property of Swell Policy Studio.
• You are granted a non-exclusive, non-transferable, single-use licence to use the purchased materials for one business only.
• Documents must not be shared, distributed, resold, copied, or sublicensed to other individuals, providers, consultants, or businesses.
• For multi-site use, consulting, or licensing enquiries, please contact us at hello@swellpolicystudio.com.au.
3. Refund Policy
Due to the digital nature of our products, all sales are final. We do not offer refunds or exchanges, including for change of mind, incorrect selection, or failure to customise the documents appropriately.
Please review product descriptions carefully before purchase. If you have questions about whether a product is right for you, contact us at hello@swellpolicystudio.com.au.
4. Disclaimer
Swell Policy Studio provides templates and resources intended to assist with NDIS compliance. We do not make any guarantees regarding:
• Approval by the NDIS Commission;
• Audit outcomes or registration results;
• Suitability of documents without proper customisation by the purchaser.
Nothing on this site constitutes legal advice. We recommend seeking independent legal or compliance advice to ensure your documents and practices are audit-ready and lawful.
5. Limitation of Liability
To the maximum extent permitted by law, Swell Policy Studio (including its owners, directors, or affiliates) is not liable for:
• Any direct, indirect, incidental, or consequential loss;
• Regulatory penalties, audit outcomes, or registration failures;
• Errors, omissions, or misuse of our documents.
• Use of our products does not create a client-provider or consultant relationship between you and Swell Policy Studio.
Your use of our products is at your own risk.
6. Amendments
We may update these terms and conditions from time to time. The current version will always be available on our website. Continued use of our products or services after updates constitutes your acceptance of the revised terms.
7. Governing Law
These terms are governed by the laws of New South Wales, Australia. Any disputes arising under these terms shall be resolved in the courts of that jurisdiction.
8. Contact Us
For any questions, concerns, or support regarding your purchase, please contact:
📧 hello@swellpolicystudio.com.au
📮 PO Box 52, Whitton NSW 2705